Our Promise

LIMITED GUARANTEE: CTFA makes every effort to accurately describe all items offered in its sales. The descriptions and condition reports carry a limited guarantee. It is a guarantee to protect the buyer against errors in descriptive fact and major discrepancies that would have a significant effect upon the value of the item. This limited guarantee covers the following:  

DESCRIPTIVE FACTS: Manufacturer, model, caliber, serial numbers, barrel length, special features, major restoration, modification, counterfeits, reproductions or major fabrications not disclosed in the description. 

CONDITION DISCREPANCIES: It is the bidder’s responsibility (present, online, or absentee bidders) to determine by inspection by themselves (or a hired professional) the exact condition of each item prior to bidding on the item. CTFA makes every effort to follow the commonly accepted and current condition guidelines for modern and antique firearms such as the NRA Modern and Antique grading system, Blue Book percentage of finish rating, and Standard Catalog of Firearms Modern grading. It is important to note that these systems have changed over the years, and present different opinions based on the edition and authors. Condition reports are the opinion of CTFA and represent the observations of the cataloger. 

BIDDERS RESPONSIBILITIES:  It is the bidder’s responsibility to initiate contact with CTFA in request for additional information regarding the items. Submit all questions regarding upcoming auction items at least 48 hours prior to the date of auction. CTFA will make every effort to answer all submitted questions in a timely manner. In-Person Bidders must examine all items prior to purchase and again upon receipt.  Any discrepancies must be noted prior to leaving the facility.  If bidding via absentee or online, then it is the bidders responsibility to examine the lot immediately upon receipt. If a major discrepancy should be discovered, it is the buyers responsibility to contact us immediately. The limited guarantee is null and void 28 days after the auction date (NOT THE DATE OF RECEIPT). If  a buyer pays late and receives items late, through action or inaction on their part, the buyer is disqualified from any guarantee. Under no circumstances will CTFA be responsible for lost profits or other financial damages. If it is agreed that an item may be returned, it is the buyer’s responsibility to return it in the same state and condition as received. Returned items that are modified, damaged by buyer, or mishandled void all guarantees. 

LIMITATIONS: The limited guarantee covers major discrepancies in condition reports, such as error in fact, visible repairs or restorations, or major differences in percent of finish or bore(+/- 20%). This limited guarantee is only available to the buyer of record. Please refer to POST SALE RETURN POLICY. Except as stated in the limited guarantee above, CTFA will not be held responsible for typographical errors or errors of omission. This limited guarantee does NOT cover imperfections, patina, slight damages, handling marks, natural imperfections, undisclosed minor blemishes, finish differences, wood-to-metal fit issues, surface cracks or chips in wood, dings and dents, unverifiable age, and other similar differences that are inherent in the firearms or other antiques and collectibles offered for sale. Firearm internal mechanisms and moving parts are not inspected, and guns are not test fired unless otherwise noted. If mechanical or other working parts are inoperable, even if working at the time of sale, CTFA is not liable due to the inherent nature of the age of these used items. CTFA will not be responsible for shipping costs, after auction appraisal fees, testing or any other post auction costs. This limited guarantee DOES NOT APPLY to any ammunition whatsoever. All Ammunition will be sold “as-is” (see below)

AS-IS: Auction lots and items offered with the designation “AS-IS”, “Poor condition”, OR “For parts or restoration” are offered without guarantee, all sales are final and sold without refund or buyer recourse. 

POST SALE RETURN AND REFUND POLICY: If a major description or condition discrepancy is discovered within 28 calendar days of the auction, a buyer may submit a request in writing for a full refund under the following conditions: The request for refund must be received in writing before the end of the 28th day. The auction lot in question must be received by CTFA within 3 days of the request for return and refund. After receipt of the lot in question, CTFA will perform an evaluation, and determine the validity of the request. If a return and refund is granted, CTFA will notify the buyer within 7 calendar days of receipt. CTFA does not offer adjustments or partial refunds. Refunds are only given for the total hammer price, and restocking fees up to the total amount of buyers premium may apply.  Accepted refunds are paid only by paper check, and submitted to the buyer 30 days after receipt of items.